酒店的客人投诉有非常多种,酒店设施设施、服务水平和态度、异常事件等。下面我们为大伙收拾的酒店投诉的英语情景对话，期望对大伙有用!
酒店投诉的英语情景对话
A:I m sorry, sir, we have no record of your booking.
B:Well, this is most unsatisfactory. I booked the room myself a week ago. I want to see the manager, please.
A:There s our manager.
C:Come in, please. What seems to be the trouble, sir?
B:I wish to complain in the strongest terms about the service in this hotel. I booked a room at your hotel one week ago. But you have no record of mine.
C:I m very sorry to hear that. I assure you that this kind of thing won t happen again.
B:I suppose it s meant to be hard to understand.
C:I ll look into the matter at once and I ll arrange a room for you as soon as possible.
B:All right, then.
C:I do hope you will come to our hotel next time.
A:对不起，先生，大家这儿没你订房的记录。
B:嗯，这太让人不满了。一周前我亲自订的房间。我要见你们经理。
A:那就是大家的经理。
C:请进。先生，你有哪些麻烦吗?
B:我要对你们宾馆的服务表示最强烈的不满。一周前我在你们旅店订了一间房，但你们却没我的记录。
C:听到这种事情非常抱歉，我向你保证类似事件不会第三发生。
B:我想这是有意叫人很难理解。
C:我会立刻调查此事，并尽快给你安排房间。
B:那好吧。
C:我真心期望你下次再光临本店。
